133pub Privacy Policy

This Privacy Policy ("Policy") describes how 133pub ("133pub," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") who access or use the 133pub online casino platform at 133pub.app ("Platform"). This Policy forms part of the 133pub Terms and Conditions and should be read alongside that agreement.

133pub is committed to protecting your privacy and handling your personal data responsibly, in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC).

This Policy applies to all personal data collected through the 133pub website, mobile web application, customer support channels, and any other interaction you have with 133pub as a registered player or visitor.

133pub collects personal data that is necessary to operate your account, process transactions, comply with regulatory obligations, and deliver a safe and personalised gaming experience. The categories of personal data we collect include:

Registration and Identity Data:

• Full legal name, date of birth, and gender
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Username and encrypted password
• Government-issued identification documents submitted during KYC verification (e.g., Philippine passport, driver's licence, SSS/UMID card, PhilSys national ID)

Financial and Transaction Data:

• GCash or PayMaya account details linked to your 133pub Wallet
• Bank account details for BPI, BDO, or Metrobank transactions
• Deposit and withdrawal history, transaction amounts, and timestamps
• Wallet balance and bonus credit history

Gaming Activity Data:

• Game session history, bet amounts, win/loss records, and game preferences
• Responsible gaming settings, including deposit limits and self-exclusion status
• Bonus and promotion participation records

Technical and Device Data:

• IP address, device type, operating system, and browser type
• Geolocation data (country and region level) derived from your IP address
• Session logs, access timestamps, and Platform interaction data
• Cookie identifiers and similar tracking technologies

Communications Data:

• Records of your interactions with 133pub customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records
• Marketing communication preferences and opt-in/opt-out records

133pub uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your 133pub player account, including verifying your identity and eligibility to use the Platform.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods, and to maintain accurate records of all financial activity on your account.
• KYC and Fraud Prevention: To verify your identity in compliance with anti-money laundering (AML) regulations and to detect, investigate, and prevent fraudulent activity, unauthorised account access, and other prohibited conduct.
• Regulatory Compliance: To fulfil our obligations under applicable Philippine law, including the Data Privacy Act of 2012, PAGCOR licensing requirements, and AML/CTF (counter-terrorism financing) regulations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our live chat and email support channels.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the features, performance, and user experience of the 133pub Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits you have set, and comply with our duty of care obligations to players.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about 133pub — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
• Legal Proceedings: To establish, exercise, or defend legal claims in the event of a dispute between you and 133pub.

133pub will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 133pub processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your 133pub account — including account management, transaction processing, and customer support.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for 133pub's legitimate business interests, including fraud prevention, Platform security, and improving our services — provided these interests are not overridden by your privacy rights.
• Consent: For marketing communications and the use of non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

133pub does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require certain personal and financial data to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable Philippine financial regulations.
• Game Providers: Third-party game studios and live dealer platform providers (such as Evolution Gaming) may receive limited technical data necessary to deliver their games on the 133pub Platform. These providers are contractually prohibited from using your data for any purpose other than game delivery.
• Identity Verification Services: Third-party KYC and AML compliance providers may process your identity documents and personal data to verify your identity and screen against regulatory watchlists.
• Regulatory Authorities: 133pub may be required to disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities in response to lawful requests, court orders, or regulatory investigations.
• IT and Security Service Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who support the operation of the 133pub Platform may have access to personal data as part of their service delivery, subject to strict contractual data processing agreements.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by 133pub may access personal data where necessary to provide their services, subject to professional confidentiality obligations.

133pub uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyse how players interact with our services. The types of cookies we use include:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming limits — so you do not need to re-enter them each time you visit.
• Analytics Cookies: These cookies collect anonymised data about how players use the Platform, including which pages are visited most frequently and how long sessions last. This information helps 133pub improve the Platform experience.
• Marketing Cookies: Where you have consented, these cookies track your activity on the Platform to help us deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 133pub Platform, including your ability to log in or maintain an active session.

133pub retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and Philippine AML regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Communications with our support team are retained for up to three (3) years from the date of the interaction.
• Marketing Consent Records: Records of your marketing opt-in or opt-out are retained for as long as necessary to demonstrate compliance with applicable consent requirements.

When personal data is no longer required for any of the above purposes, 133pub will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.

133pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 133pub Platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal and financial data stored on 133pub servers is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorised 133pub personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-Factor Authentication: 133pub supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access.
• Regular Security Audits: 133pub conducts regular internal and third-party security assessments to identify and remediate vulnerabilities in our systems and processes.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 133pub will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 133pub:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, stored, and shared — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data 133pub holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your 133pub account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to 133pub's overriding legitimate grounds.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Lodge a Complaint: If you believe that 133pub has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact the 133pub Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days, in accordance with the requirements of the Data Privacy Act of 2012.

The 133pub Platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations applicable to casino-style gambling activities. 133pub does not knowingly collect personal data from individuals under the age of 21.

If 133pub becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the original payment method after deducting any amounts wagered, in accordance with our Terms and Conditions.

133pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players via the email address associated with their account or through a prominent notice on the Platform, at least fourteen (14) days before the changes take effect.

Non-material changes — such as typographical corrections, clarifications, or minor structural updates — may be made without prior notice and will take effect immediately upon publication. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.

Your continued use of the 133pub Platform following the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure and withdrawal of any remaining balance.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 133pub handles your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Live Chat: Available 24/7 through the 133pub Platform.

If you are not satisfied with our response to your privacy enquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.